Dear Customer,
Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Description: ACI will be performing regular database maintenance.
Impact: During the window, there will be a 60 to 120 minute interruption to payment processing services on all channels (Web, IVR, Client Connect) and end users will receive an "our service is temporarily unavailable" error message when trying to connect.
Affected Services UP Bill Payment - Official Payments: Transact Platform
Start Date/Time July 18, 2019 10:00 PM Central Daylight Time
End Date/Time July 19, 2019 02:00 AM Central Daylight Time
Welcome
The Customer Service Office provides an array of services to businesses, residents and other governmental agencies. As a full-service customer service operation, this office is responsible for water, sewer, recycling and trash billing and collection; business and liquor licenses; animal licenses; and special event permits.
Reporting Water Leaks
Weekdays 7:30 a.m. to 4 p.m.
573-339-6357
After Hours
573-334-6747
Customer Service Office Hours
Monday- Friday 7:30 a.m. to 5:00 p.m.
Location/Contact
401 Independence Street
Cape Girardeau, MO 63703
573-339-6322 Phone
573-339-6306 Fax
customerservice@cityofcape.org