We are here to serve you.

Welcome to the Citizen Services Department, a complex group of divisions and services aligned around providing WOW-level services to our citizens and fellow public servants!

The Citizen Services Department is also the Office of the City Clerk and is responsible for the administration and record-keeping functions for all City Council actions.  

Our Mission

  • To maintain and administer all city records and respond to records requests in a timely manner.
  • To issue approximately 17,000 residential and commercial utility bills on a monthly basis and provide exceptional customer service to our utility customers.